Hstracker collection not uploading7/5/2023 The two keys to make sure are disabled, or that you need to be worried about are: # "1" or "Yes" will run policy after install # The run policy flag determines if policy will run after installation. There are parallel settings for using CRL or OCSP # Default values are shown (these take effect when no settings are specified). # These settings control the caching of HTTPS server certificate checking. # MGSFT_HTTPS_PRIORITIZEREVOCATIONCHECKS=OCSP,CRL You can reverse the values to swap the default order. # Prioritize the method of checking for revocation of the HTTPS server MGSFT_HTTPS_CHECKCERTIFICATEREVOCATION=true # enabled by default and can be disabled with false. # Check that the HTTPS server certificate has not been revoked. # by default and can be disabled with false. # and issuance by a trusted certificate authority (CA). # Check the HTTPS server certificate's existence, name, validity period, # MGSFT_NO_PROXY=internal1.local,internal2.local # Note that setting values of NONE disables this feature. Uncomment these to enable proxy configuration. # uses the IP version of the first address returned by the DNS and OS. # The default behavior when this setting is not specified # Fails over to IPv4 addresses when IPv6 is not available. # to prefer IPv6 addresses when both formats are returned. # For subnets using IPv6, uncomment to cause the inventory agent # The initial reporting location(s) for the installation. # Refer to the documentation for further details. # The initial download location(s) for the installation. When installing the Unix agent, copy the bootstrap file "mgsft_rollout_response" into the same directory you run the install from. Also, if the revocation isn't available to look up, it won't work either. I've run into a lot of that with my customers that use internally generated (non-commercial) SSL certs with 3rd part root CAs. This could be as simple as the cert chain isn't trusted, and therefore won't make the secure connection. PluginDirectory=$(InstallDir)/lib/launcherĪ few things to check-i noticed you're using SSL. PkgCacheDirectory=$(CommonAppDataFolder)/launcher/pkgcache If you want to dig into the configuration some more to see what may have gone wrong (before doing any of the above uninstall or reset steps), take a look at the /var/opt/managesoft/etc/config.ini file and verify the following settings appear configured in the section of that file: LogFile=$(CommonAppDataFolder)/log/installation.logĬacheDirectory=$(CommonAppDataFolder)/launcher/cache The "FlexNet Manager Platform cannot access the directories describing your FlexNet Manager Platform applications" log message suggests the configuration of the agent on this machine is somewhat suspect.Īs per the thread that to, uninstalling the agent, deleting /var/opt/managesoft and re-installing the agent may be the most pragmatic and safest path forward here to get to a clean/known state.Īnother option (although potentially not as safe if the configuration is really messed up) would be to try to reset the configuration to a default state by executing the following command: /opt/managesoft/bin/mgsconfig -i /opt/managesoft/install/default.ini
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